I posted a tweet today that suggest that Social Wok had problems. Social Wok replied to my tweet asking for more information. Now that's the way to follow up! Take note of that folks. Responding to complaints is a good thing as I went the extra mile to grab some screenshots(see below) and am creating this post. If they hadn't responded I probably would have removed Social Wok and just moved on.
update: And they wouldn't have fixed it already making their product better, this user happy with them, and all that before I could even finish this post (granted there's a lot of fluff in this post).